Work at PPP

Work at PPP

Glossary of Terms

Thank you for taking an interest in working at the South Carolina Department of Probation, Parole and Pardon Services! 

  • Interested applicants should complete the State Application online at https://www.governmentjobs.com/careers/sc/SCDPPPS.
  • If you have additional questions, please contact the Human Resources Office at (803) 734-9220.
  • Applicants for Information Technology Jobs can review requirements here

Current job openings: 

APPLICATION DEVELOPMENT MANAGER

  • LOCATION:  Richland County  
  • CLOSING DATE: -- 
    • With limited direct supervision, provides supervision for the team members in the Applications Development section of Information Technology Services (ITS).  
    • Serves as a liaison between SCDPPPS business units and ITS customer service initiatives as it relates to the acquisition and development of application software resources which support the end user business activities.  
    • Work to maintain web services, SharePoint Online sites, and intranet content.  
    • Works with agency IT management to create IT strategic plans and budget demands for the ITS budget.  
    • Develops short and long range plans. Performs impact and risk assessments for proposed new services or changes to existing services. 
    • Manages, maintains and deploys ITS software for internal SCDPPPS or external stakeholders use.  
    • Manages the application development and maintenance of Department standards related to IT processes.

BACKGROUND INVESTIGATOR

  • LOCATION:  Richland County (2)
  • CLOSING DATE: 12/13/2022 
    • **This position will require the employee to be able to work flexible hours as determined by the supervisor based on a 28 hour work week. 
    • Under the limited supervision of the HR Liaison for Field Operations, is responsible for conducting extensive background investigations for agent candidates to include the preparation of the agent hire packet.

DATABASE ADMINISTRATOR

  • LOCATION:  Richland County  
  • CLOSING DATE: -- 
    • Administers database management systems for statewide web form based .NET applications. Advises the Application Development Manager on defining goals and objectives for the information system.  Develops and maintains data standards, documentation, and security and authorization procedures. Acts as assistant database administrator. Maintains tables to ensure data integrity. Assist with design and maintenance of physical data models. Uses SQL scripts to backup databases, to check for data consistency and to support optimum record retrieval by maintaining indexes. Test and implement new software to aid in the operation, performance and debugging of the database system.

DOMESTIC VIOLENCE AGENT

  • LOCATION:  Dorchester County  
  • CLOSING DATE: 12/20/2022 
    • *A special assignment pay of $3000 will be applied to anyone selected.
    • Under general supervision, the Specialized Domestic Violence Agent will serve as the first line of supervision for a Domestic Violence caseload. 
    • Maintain a professional communication network inside and outside the Department, promotes public relations within the local community and with service providers. 
    • Maintains effective knowledge of all areas of Domestic Violence Supervision, Programs, Policies and Protocols. Participates in trainings and maintains all requirements for Domestic Violence Certification.

DOMESTIC VIOLENCE AGENT

  • LOCATION:  Berkeley County  
  • CLOSING DATE: 12/13/2022 
    • *A special assignment pay of $3000 will be applied to anyone selected.
    • Under general supervision, the Specialized Domestic Violence Agent will serve as the first line of supervision for a Domestic Violence caseload. 
    • Maintain a professional communication network inside and outside the Department, promotes public relations within the local community and with service providers. 
    • Maintains effective knowledge of all areas of Domestic Violence Supervision, Programs, Policies and Protocols. Participates in trainings and maintains all requirements for Domestic Violence Certification.

FIELD OFFICE SPECIALIST

  • LOCATION:  Horry County  
  • CLOSING DATE: 12/13/2022 
    • Under direct supervision of a Probation & Parole Agent, Probation & Parole Manager or a Field Office Specialist Supervisor, is responsible for performing secretarial and paraprofessional administrative duties; managing, coordinating and assisting in the performance of other specific related duties.    

FIELD OFFICE SPECIALIST

  • LOCATION:  Dorchester County  
  • CLOSING DATE: 12/13/2022 
    • Under direct supervision of a Probation & Parole Agent, Probation & Parole Manager or a Field Office Specialist Supervisor, is responsible for performing secretarial and paraprofessional administrative duties; managing, coordinating and assisting in the performance of other specific related duties.   

FIELD OFFICE SPECIALIST

  • LOCATION:  Anderson County  
  • CLOSING DATE: 12/13/2022 
    • Under direct supervision of a Probation & Parole Agent, Probation & Parole Manager or a Field Office Specialist Supervisor, is responsible for performing secretarial and paraprofessional administrative duties; managing, coordinating and assisting in the performance of other specific related duties.   

FIELD OFFICE SPECIALIST

  • LOCATION:  Charleston County  
  • CLOSING DATE: 12/13/2022 
    • Under direct supervision of a Probation & Parole Agent, Probation & Parole Manager or a Field Office Specialist Supervisor, is responsible for performing secretarial and paraprofessional administrative duties; managing, coordinating and assisting in the performance of other specific related duties.     

FIELD OFFICE SPECIALIST

  • LOCATION:  Horry County  
  • CLOSING DATE: 12/06/2022 
    • Under direct supervision of a Probation & Parole Agent, Probation & Parole Manager or a Field Office Specialist Supervisor, is responsible for performing secretarial and paraprofessional administrative duties; managing, coordinating and assisting in the performance of other specific related duties.   

HELP DESK MANAGER

  • LOCATION:  Richland County  
  • CLOSING DATE: --
    • The Help Desk Manager oversees the day-to-day operations of the ITS Help Desk. 
    • This position spends the majority of the time directly supervising Help Desk team members. 
    • Works with Assistant CIO (Customer & Technical Services) on the planning and execution of department specific goals and strategic initiatives. 
    • Responds to escalated telephone calls, e-mail, and personnel requests for technical support. 
    • Provides support to end users on a variety of inquiries and incidents. 
    • Using a service management tool, documents, tracks, and monitors incidents to ensure a timely resolution. 
    • Establishes agreed upon service levels and maintains service levels by leading team members, maintaining documentation, creating and analyzing metrics.

INFORMATION TECHNOLOGY SERVICES SPECIALIST III

  • LOCATION:  Richland County 
  • CLOSING DATE:  --
    • Under general supervision installs, configures and troubleshoots network connectivity and desktop hardware and software. 
    • Support includes computer hardware, printers, operating systems, electronic mail, work processing and local database. 
    • Serves as a liaison between SCDPPPS business units and ITS customer service initiatives as it relates to the applied use of IT hardware and software resources by the SCDPPPS end user community. 
    • Works with ITS management staff and other ITS sections to create identify resolve end user support issues.

INFORMATION TECHNOLOGY SERVICES SPECIALIST III

  • LOCATION:  Richland County 
  • CLOSING DATE:  --
    • **This is Hybrid telecommuting position.**
    • Under general supervision, responds to and diagnoses problems through discussions with users using problem recognition, research, isolation, and resolution steps. 
    • Recommends procedures and controls for moderately complex problem prevention via request, meetings or Help Desk through emails, incoming calls and walk-ins. 
    • Operates, monitors/updates console systems, peripheral equipment, and computing/networking systems.
    • Technical/User/Business writing skills/activities. 
    • Prepares procurement and user documentation including shopping carts and other documentation.
    • Assists programmers, users, IT personnel and stakeholders to ensure programs/needs and are met/understood.
    • Assists in monitoring and maintaining system data integrity. 
    • Troubleshoots basic user errors in systems and finds resolution. 
    • Works with vendors, programmers and other staff to resolve issues. 
    • Assists with reports to management on project status. 
    • Troubleshoots and restores service by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. 
    • Performs other related duties as assigned or required to include various project participation, assisting in the purchase of hardware and software, help desk on call responsibilities.

INFORMATION TECHNOLOGY SERVICES SPECIALIST III

  • LOCATION:  Richland County 
  • CLOSING DATE:  --
    • Under general supervision, responds to and diagnoses problems through discussions with users using problem recognition, research, isolation, and resolution steps. 
    • Recommends procedures and controls for moderately complex problem prevention via request, meetings or Help Desk through emails, incoming calls and walk-ins. 
    • Operates, monitors/updates console systems, peripheral equipment, and computing/networking systems. 
    • Technical/User/Business writing skills/activities. Prepares procurement and user documentation including shopping carts and other documentation. 
    • Assists programmers, users, IT personnel and stakeholders to ensure programs/needs and are met/understood. Assists in monitoring and maintaining system data integrity. 
    • Troubleshoots basic user errors in systems and finds resolution. Works with vendors, programmers and other staff to resolve issues. 
    • Assists with reports to management on project status. 
    • Troubleshoots and restores service by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. 
    • Performs other related duties as assigned or required to include various project participation, assisting in the purchase of hardware and software, help desk on call responsibilities.

INFORMATION TECHNOLOGY TECHNICIAN III

  • LOCATION:  Richland County 
  • CLOSING DATE:  --
    • **This is Hybrid telecommuting position.**
    • Under general supervision, acts as senior IT team member, assists with the administrative functions of the ITS Operation Section; provides technical leadership for telecommunications cellular and postal device management issues and projects.
    • Provides support to the operations of the complex computer operations environment; installs, configures and troubleshoots computer hardware and software, printers and network connectivity, leads testing and documentation initiatives.
    • Provides technical assistance and guidance to users in the applications of new and existing equipment. 
    • Assists in the support, testing, designing, implementation and maintenance of the network and infrastructure.   

PROBATION PAROLE LAW ENFORCEMENT OFFICER I

  • Location:  Orangeburg County
  • Closing Date:  --
    • Reviews background information, interviews offenders, assesses offender risk and needs and develops supervision plans. 
    • Explains conditions of supervision to offenders; counsels offenders regarding appropriate behavior and life skills; refers offenders to appropriate services. 
    • Makes and documents required contacts with offenders; gathers and reports information about offenders. 
    • Monitors offender compliance with conditions of supervision; discusses offender violations with supervisor to determine what action should be taken. 
    • Gathers information about possible violations and prepares violation reports. 
    • Locates violators, executes arrests and takes violators into custody. 
    • Presents offenders and violation reports to hearing officers, the Board of Paroles and Pardons or courts. Processes offenders from court. 
    • Develops and maintains professional competence.

PROJECT MANAGER I

  • LOCATION:  Richland County  
  • CLOSING DATE: -- 
    • Under general supervision, manages and coordinates all tasks associated with one or more small projects or a component of a larger project of minimal to moderate complexity and risk.  
    • Works closely with the ITS senior management in the development and implementation of 1, 3 & 5 year information technology strategic plans that encompass the current resources and Agency direction.  
    • Create and monitor project plans or proposals to ensure projects are delivered on time, within budget, and to the scope of the business.  
    • Utilize and execute project management methodologies across all projects and project lifecycles (initiation, planning, execution, monitoring/controlling, and closing).  
    • Oversee overall project scheduling, assigned resources, quality, budget, risks, and issues.  
    • Facilitate meetings for project coordination, communication, milestone status, demos/testing, mitigation issues, and post Go-Live support plans.   
    • Evaluate change requests in conjunction with change controls and/or project stakeholders.  
    • Coordinate and execute various project types for application development, payment processing integration, website/SharePoint development, lifecycle management, and systems development.  
    • Works closely with the Agency business units to perform analysis, design, and implementation of technology solutions.

PROBATION PAROLE LAW ENFORCEMENT OFFICER I

  • Statewide Vacancies
  • Closing Date:  Continuous
    • Reviews background information, interviews offenders, assesses offender risk and needs and develops supervision plans. 
    • Explains conditions of supervision to offenders; counsels offenders regarding appropriate behavior and life skills; refers offenders to appropriate services. 
    • Makes and documents required contacts with offenders; gathers and reports information about offenders. 
    • Monitors offender compliance with conditions of supervision; discusses offender violations with supervisor to determine what action should be taken. 
    • Gathers information about possible violations and prepares violation reports. 
    • Locates violators, executes arrests and takes violators into custody. 
    • Presents offenders and violation reports to hearing officers, the Board of Paroles and Pardons or courts. Processes offenders from court. 
    • Develops and maintains professional competence.

REHABILITATION INTAKE & ASSESSMENT SPECIALIST

  • Statewide Vacancies 
  • CLOSING DATE: 12/13/2022                     
    • Under the general supervision of the Rehabilitative Services Manager, the Rehabilitation Intake and Assessment Specialist will be responsible for organizing, processing and documenting referrals for the Rehabilitative Services section. 
    • Conduct assessments for programming to determine appropriate levels of intervention and perform contacts with offenders and victims. 
    • Assist in evaluating and enhancing the intake process.

Hiring/Selection Process

The South Carolina Department of Probation, Parole and Pardon Services is committed to the active recruitment of highly motivated individuals for all positions.  SCDPPPS employees become part of a team dedicated to improving the lives of all citizens in the state of South Carolina. Interested persons enter a highly competitive selection process. All components of the selection process use minimum qualifications that are job related.  Selection processes for both sworn and non-sworn positions may include one or more of the following components:

  1. Complete on-line Application
  2. Reading Comprehension Testing (Nelson Denny Testing)
  3. Interview
  4. Background Investigation
  5. Medical Examination
  6. Physical Ability Testing (PAT)
  7. Cybervetting Check
  8. Credit Check
  9. Psychological Testing
  10. Drug Testing
  11. Driving Record Check
  12. Final Hiring Decision

Officer Requirements

Badge

Applicants for the Probation and Parole Law Enforcement Officer Career Track must hold a bachelor's degree with at least 15 semester hours in social or behavioral science courses; an associate’s degree and two (2) years of military or law enforcement experience (to include Class1 or Offender Supervision Specialist experience) may be substituted; or a high school diploma and four (4) years of military or law enforcement experience (to include Class 1 or Offender Supervision Specialist experience) may be substituted.  Officers are Class-One Certified and must complete the Basic Training Program at the Criminal Justice Academy in Columbia, the Department's Basic Training courses and on-the-job training

Additionally, applicants:

  • Cannot have been convicted of a misdemeanor crime of domestic violence or be subject to a criminal domestic violence restraining order. (Forfeiture of bond, a guilty plea, or a plea of nolo contendere is considered the equivalent of a conviction.)
  • Must complete a Fair Credit Reporting Act Disclosure authorization.
  • Will be fingerprinted for a criminal background check.

Upon a conditional offer of employment, an applicant must undergo a screening for illicit drugs a physical examination, and a psychological screening. 

To Apply:

Applicants interested in applying for any position at SCDPPPS should first complete the State Application online at https://www.governmentjobs.com/careers/sc/SCDPPPS

Applicants interested in applying for the position of Probation and Parole Law Enforcement Officer I, must then take the Department’s test focusing on reading comprehension and vocabulary.  On the date of testing, applicants must bring a copy of the state application which includes the Probation and Parole Agent Checklist, certified college transcripts or high school diploma & DD -214 (if applicable), photo ID and Social Security Card to the designated test site.

General Recruitment: 

The goal of any recruitment process is to generate a pool of qualified applicants.  There is no minimum or maximum number of applicants to be included in an applicant pool.  However, a competitive pool should reflect racial and gender diversity.  Recruitment efforts will include sources or means by which this diversity can be achieved.  All qualified applicants will be considered.

Employee Benefits:

Vehicles
All Probation and Parole Agents will be assigned their own law enforcement vehicle to execute department related duties.  

Insurance
State insurance to include health, dental, vision, and/or life insurance and disability.  Please visit PEBA Insurance Benefits for more information.

Retirement
All employees are eligible to enroll in the SC State Retirement System.  Our law enforcement positions are eligible for the Police Office Retirement Systems (PORS) and our non-law enforcement positions are eligible for either the SC Retirement Systems (SCRS) or the State Optional Retirement Program (ORP).  Please visit PEBA Retirement Benefits for more information.

Employees can also contribute to a 401(k) or 457(b) plan through the SC Deferred Compensation Program.  This voluntary program allows you to save and invest extra money for retirement through before-tax and/or after-tax contributions.  Please visit SC Deferred Compensation for more information.

Leave and Holidays
All employees in a full-time equivalent position receive 15 days paid annual leave per year and 15 days paid sick leave per year.  There are also 13 paid holidays per year.  Please visit State Human Resources Division for more information.

Offender Supervision Specialist

In 2017 SCDPPPS was granted statutory authorization to hire a new staff position for which members of the public may apply. Offender Supervision Specialists (OSS), are non-Class 1 staff members who monitor low level offenders for a team of Class 1 certified Agents and handle non-law enforcement duties associated with these offenders. The monitoring duties conducted by OSS staff consists of the review of supervision reports, financial reports and arrest records. OSS staff are not assigned high level or sex offender cases. (Offender supervision level is determined by a risk and needs assessment administered to offenders.)   

OSS staff experience minimum contact with offenders in the SCDPPPS County Offices. Class 1 Agents continue to address and handle all offender violations. OSS do not perform face to face contacts with offenders in the field, do not issue or serve legal process and do not transport offenders. OSS staff do, however, attend the SCDPPPS 3-week Basic Training to learn basic supervision skills. OSS staff also receive office safety training. Interested applicants can find the applications online at https://www.governmentjobs.com/careers/sc/SCDPPPS.